SHAILESH WAINGANKAR

Turning customer insight and marketing investment into better business decisions.

Turning customer insight and marketing investment into better business decisions.

Turning customer insight and marketing investment into better business decisions.

Marketing Effectiveness & Customer Intelligence Leader

Marketing Effectiveness & Customer Intelligence Leader

I build the measurement capabilities, governance and cross-functional alignment that help organisations invest more confidently, improve performance and connect marketing with commercial growth.

Nearly 20 years across Standard Chartered, Nielsen and Omnicom.

Relocating to Milton Keynes, UK.

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01 / EXPERIENCE AT A GLANCE

12 markets

Built and scaled a global marketing effectiveness capability.

≈£1.17bn cumulative

Informed marketing investment decisions across client and in-house roles, 2020–2026.

70+ MMM studies

Translated measurement insights into actionable investment and optimisation recommendations.

US$2M+ annually

Delivered net-new sales through consultative client engagement at Nielsen.

Selected achievements across roles and programmes. Investment reflects cumulative spend covered by measurement and advisory work, not budgets directly owned. GBP value is an approximate conversion from US$1.57bn at an October 2026 exchange rate.

02 / THE VALUE I BRING

Connecting insight, investment and action.

My experience spans how marketing is planned, how its contribution is measured and how evidence is embedded in business decisions.

Investment Effectiveness

Help leaders understand marketing contribution, evaluate investment trade-offs and identify opportunities to improve allocation.

Marketing Mix Modelling, investment governance, brand and commercial measurement, performance optimisation.

Customer Intelligence

Connect customer value, audience understanding and acquisition outcomes with marketing priorities.

Customer insights, cohort understanding, first-party audience applications and executive decision support.

Capability & Transformation

Build frameworks, reporting routines and cross-functional partnerships that make measurement a repeatable management discipline.

Global standards, market enablement, stakeholder alignment, reporting automation and capability building.

04 / CAREER

Agency strategy. Measurement consulting. In-house transformation.

I bring experience from three sides of the marketing investment decision: shaping strategy, advising on effectiveness and embedding measurement inside a complex organisation.

STANDARD CHARTERED · Singapore | January 2023–Present

Executive Director, Global Head of Marketing Planning & Effectiveness, Wealth & Retail Banking

Established and currently lead the global function across 12 markets, connecting investment governance, customer intelligence and measurement with business priorities.

NIELSEN · Singapore | May 2020–December 2022

Regional Director, Marketing Effectiveness, APAC

Led regional effectiveness consulting, solution development and commercial growth, with P&L accountability and more than US$2M in annual net-new sales.

OMNICOM MEDIA GROUP · Jakarta | August 2016–April 2020

Head of Strategy, OMD & PHD Indonesia

Executive committee member leading integrated media and digital strategy, client consulting, new-business development and strategic talent development. Contributed to double-digit agency revenue growth and led more than 20 new-business wins over four years.

EARLIER EXPERIENCE

A foundation in strategy, insight and growth

Built a foundation in media strategy, consumer insight and commercial growth through roles at MediaCom, Starcom MediaVest Group, Star India and Madison Media, alongside co-founding Momyumm.

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05 / HOW I LEAD

Clear thinking. Shared priorities. Stronger teams.

I bring business, marketing, finance and technical teams together around a shared understanding of the problem and what success looks like. My approach combines analytical rigour, clear communication and constructive challenge, helping teams translate complex evidence into practical decisions.

Align around the decision

Start with the business question, clarify responsibilities and agree how evidence will be used.

Balance consistency with context

Establish common standards while recognising different market priorities and levels of data maturity.

Build lasting capability

Create reusable frameworks, accessible reporting and practical guidance that help teams become more confident and self-sufficient.

06 / AI-ENABLED PRODUCTIVITY

More time for decisions. Less time on manual reporting.

Automated reporting and analytics workflows using Microsoft Copilot, reducing turnaround from several days to a few hours and lowering reliance on external agencies.

A practical example of using AI to improve resource efficiency and free capacity for higher-value work.

07 / ABOUT

Analytical foundations. Commercial perspective.

My background in statistics underpins a career spanning media strategy, regional consulting and financial services. I combine analytical depth with P&L experience and collaborative leadership to help organisations strengthen both decision-making and team capability.

Mini MBA in Marketing, Marketing Week with Mark Ritson, 2021.

Postgraduate Diploma in Applied Statistics, University of Mumbai, 2006–2007.

Bachelor of Science in Statistics, University of Mumbai, 2003–2006.

Outside work, my interests include geometric art, music production and DJing.

08 / CONTACT

Let’s discuss where I can add value.

Relocating to Milton Keynes, UK, and exploring senior leadership opportunities in marketing effectiveness, customer intelligence and analytics.

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© 2026 Shailesh Waingankar

Marketing Effectiveness & Customer Intelligence